Shipping Coordinator

The Shipping Coordinator is responsible for ensuring customer shipments are invoiced and loaded onto the routed carriers and forwarders. The coordinator is also responsible for scheduling freight pick-ups, deliveries, tracking and other related tasks. This position is critical to Accent Decor to ensure customers receive their shipment in good condition using the proper delivery method.

Essential Duties and Responsibilities:

• Assigns pro labels and creates BOL’s for outbound shipments so warehouse personnel can accurately tag and load shipments.

• Verifies any compliance instructions in IN41 have been executed properly.

• Invoices shipments and adds comments related to shipment in ERP system for customer record and customer support to review as needed.

• Manages outbound shipments for customers with compliances using vendor websites or portals.

• Manages staged orders in warehouse to ensure time-sensitive orders ship as expected.

• Assists the Sales and Customer Service teams to provide the best experience for customers by offering shipping information, finding the best logistic and fiscal options, and resolving issues with shipments.

• Frequently communicates with freight partners to obtain quotes and optimize delivery based on customer needs.

• Coordinates returns by working with customer support and customers if needed.

• Assist with tagging shipments as needed

• Helps with other projects or special tasks as needed.

 

Minimum Qualifications (Knowledge, Skills, and Abilities)

• High School diploma

• 1-2 years of logistics experience

• Strong organizational skills

• High attention to detail

• Ability to manage multiple tasks concurrently

• Proficient in Microsoft Office

• Excellent communication skills

• Innovative and flexible

• Exhibits creativity and tenacity to drive effective solutions through supply chain

• Maintains a calm, tactful demeanor when dealing with difficult situations.

• Follows direction

• Great willingness to learn

• Identifies additional tasks to be completed and willingly assists others.

 

Benefits:

• Medical, Dental and Vision Coverage

• Company paid life insurance

• Paid Holidays and vacation time

• Health and Wellness program

• Employee Purchase Program

• 401K match