Domestic Shipping

For your peace of mind and cost savings, please reference our domestic zone map for freight rates and incentives:

 $0.00 - $499.99$500.00 - $999.99

 

ground

overnight

2nd/econ

3rd

ground/freight

express

zone 1

20%

85%

-

-

10%

request quote

zone 2

25%

90%

-

-

15%

request quote

zone 3

30%

95%

85%

-

20%

request quote

zone 4

35%

105%

95%

85%

25%

request quote

Freight Incentives

For U.S. orders over $1,000 please refer to our standard freight program:

  • $1,000-$2,499 = 10% Freight of invoice total
  • $2,500-$4,999 = 5% Freight of invoice total
  • $5,000 – over = Free Economy Freight

**Shipping rates are for US Continental only. Please request a quote for AK, HI, PR.**

Minimum Orders

For orders less than $100.00, a handling fee of $20.00 will be added to the invoice in addition to the freight charge.

Express Orders

Expedited shipping options are available upon request within the contiguous 48 states only.  Additional charges will apply.  See matrix above for charges.

Accessorial Fees

To ensure you have a proper and successful delivery, accessorial charges may apply. For more information, see our FAQ.

  • Lift Gate = $15
  • Limited Access = $50
  • Residential Delivery = $50
  • Inside Delivery = $30
  • Delivery Appointment = $15

International Shipping

Canada Ship Rates (duties and fees not included) invoice between:

  • $0.00-$999= 50% Freight of invoice total
  • $1,000-$2,499=30% Freight of invoice total
  • $2,500-$4,999=15% Freight of invoice total
  • $5,000 and up=10% Freight of invoice total

 All other international countries must request a quote or ship to freight forwarder.

Local Pickup Orders

As a benefit to our local customers Accent Decor services pickups from our Norcross, GA location.  Our pickup hours are Monday-Friday 9:00am-4:00pm. To ensure your order is ready when you arrive please indicate a pickup date/ time when placing your order online or over the phone.

If you have any questions about pickups, please contact us directly by emailing support@accentdecor.com  or calling 770-346-0707.

Backorders & Cancellations

Accent Decor strives to have every product in stock and available to ship. If an item is not available for immediate shipment, it will be backordered and will ship automatically once it comes back to stock. If you would like to cancel a backorder, please call 770-346-0707 or email support@accentdecor.com  and a CSR will be happy to help you.

**please note that you will not be charged for backordered items until they ship.

**If your backorder is under $50 or older than 6 months we reserve the right to cancel.