Shipping Policy

As a valued partner to Accent Decor, providing cost effective, reliable shipping is a top priority for our business.  The updated shipping charges are designed to offer a uniform shipping cost in the Continental US.  The shipping amount will be a percentage of the total product value (this applies to back orders as well).  Please email support@accentdecor.com, should you have any questions. Effective January 1, 2018.

 

Shipping Rates

 $5,000.00 +$2,500.00 - $4.999.99$1,000.00 - $2,499.99$500.00 - $999.99$0.00 - $499.99
Free Freight  5% 10% 15% 25%

Shipping Rates

 If shipping to AK, HI, PR, or Canada, you will need to request a quote.

 

Express Shipping Rates

 $0.00 - $999.99$1,000.00 +
 Three Day 80% Request Quote

 Two Day 90% Request Quote

 Next Day 130% Request Quote

Express Shipping Rates

  

  

  *A minimum Order Fee of $20.00 will be added for orders less than $100.00.

 

 

International Shipping

Canada Ship Rates (duties and fees not included) invoice between:

  • $5,000 and up=10% Freight of invoice total
  • $2,500-$4,999=15% Freight of invoice total
  • $1,000-$2,499=30% Freight of invoice total
  • $0.00-$999= 50% Freight of invoice total

 All other international countries must request a quote or ship to freight forwarder.

  

Local Pickup Orders

As a benefit to our local customers Accent Decor services pickups from our Norcross, GA location.  Our pickup hours are Monday-Friday 9:00am-4:00pm. To ensure your order is ready when you arrive please indicate a pickup date/ time when placing your order online or over the phone.

If you have any questions about pickups, please contact us directly by emailing support@accentdecor.com or calling 770-346-0707.

  Supplementary Charges

 AccessorialsFlat Fee

Notification $5.00
Appointment $15.00
Liftgate $20.00
Residential Delivery $55.00
Limited Access $65.00
Inside Delivery $30.00
Minimum Order $20.00
Reconsignment $105.00
Redelivery $50.00

  *A minimum Order Fee of $20.00 will be added for orders less than $100.00.

  

Backorders & Cancellations

Accent Decor strives to have every product in stock and available to ship. If an item is not available for immediate shipment, it will be backordered and will ship automatically once it comes back to stock. If you would like to cancel a backorder, please call 770-346-0707 or email support@accentdecor.com, and a CSR will be happy to help you.

**please note that you will not be charged for backordered items until they ship.

**If your backorder is under $50 or older than 6 months we reserve the right to cancel.